Vouchers

General care vouchers

There are times when your local community dental clinic cannot provide you with general care. In this situation, you may be given a voucher so that you can receive treatment from a private dentist.

You will be required to pay the same fee that you would pay at the community dental clinic.

When you visit the private dentist, you may find that some treatments or services are not covered by your voucher. In this case, you can choose to have the treatment with the private dentist but you will have to pay the full cost.

• General vouchers are valid for 3 months from the date they are issued.

Emergency vouchers

In some areas, emergency treatment may not be immediately available at the local community dental clinic. In this situation, you may be offered a voucher so that you can receive treatment from a private dentist.

You will be required to pay the same fee that you would pay at the community dental clinic.

Only the emergency dental problem will be treated at this time. If you require other general treatment, you will need to be on a waiting list at a community dental clinic or you can pay for treatment from the private dentist.

• Emergency vouchers are valid for 1 month from the date they are issued.

Denture vouchers

Some community dental clinics are not able to provide a full range of denture services. In this situation, you may be offered a voucher so that you can receive denture services from a private dentist or prosthetist (a clinician who provides denture-related services).

The voucher will cover most of the cost of your dentures. You will need to pay the same fee that you would pay at the community dental clinic.

The private dentist or prosthetist will be responsible for adjustments to your new dentures at no charge to you for the first 12 months.

• Denture vouchers are valid for 3 months from the date they are issued.