COVID-19 update


All non-urgent public dental procedures across Victoria will be placed on hold until July to limit the spread of coronavirus and to protect patients and staff.

What is non-urgent care?

Services put on hold include:

  • General dental care such as check-ups and cleaning, fillings, X-rays and root canal treatments
  • Routine denture services
  • Specialist care including orthodontics
  • Oral health promotion
  • Teaching clinics
  • Routine day surgery procedures

What dental care can I get?

Emergency treatment will remain available for patients at The Royal Dental Hospital of Melbourne (RDHM) and selected community-based dental services across Victoria.

What is emergency care?

Emergency care covers many different dental procedures. These will be assessed by your oral health professional and may include:

  • Swelling of the face (especially if it’s hard to breathe)
  • Trauma to the face (especially if it’s hard to breathe)
  • Bleeding from the mouth that won’t stop
  • An ulcer or sore in your mouth that hasn’t healed for 2 weeks or more
  • Severe mouth pain that keeps you awake
  • Tooth fracture (opening the tooth’s nerve)
  • Significant dental trauma (eg your tooth has been knocked out)
  • You have been advised by your doctor to see a dentist for treatment before a medical procedure.

What do I do if have a dental emergency?

If you have a dental emergency or require oral health advice, contact RDHM on 9341 1000 (or if you’re outside Melbourne metro, call 1800 833 039).

You can also search the online community dental clinics search to find your closest clinic.

In the interests of the safety of staff and patients, we are screening all patients arriving to the Royal Dental Hospital of Melbourne (RDHM).

What does this mean?

Upon arrival to RDHM, you will:

  • be asked a few questions to see if you have any symptoms of COVID-19
  • wash your hands with a hand sanitiser

You may undergo further screening, such as a temperature check.

What are the symptoms?

The most common coronavirus symptoms reported include:

  • fever
  • breathing difficulties such as breathlessness
  • cough
  • sore throat
  • fatigue or tiredness.

What if I have flu-like symptoms?

If you have any of the symptoms mentioned above, please stay at home and contact RDHM on either (03) 9341 1000 or to reschedule your appointment.

You can find out more information about COVID-19 on the Victorian Department of Health and Human Services website.

Good hygiene tips

We also ask that patients practice strict hygiene to help keep everyone safe.

Help stop the spread:

Cough or sneeze into your elbow

Cough or sneeze into your arm

Use tissues

Use a tissue

Bin the tissue

Bin the tissue

Wash your hands for 20 seconds with soap

Wash your hands