Patients and public

Patients and public

Privacy

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Website privacy statement

In accordance with Victorian legislation and Government policy, DHSV protects the privacy of personal and health information it holds and uses it only for the purposes intended.

This Website Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website.

For information regarding the privacy and security of client information collected by DHSV, please read DHSV’s Guide to Client Information Privacy.

What information is collected and how is it used?

Any information provided, including identification of individuals, will be used only for the purpose intended and where the intention includes confidentiality, information will be retained as such unless otherwise required by law.

The personal information we collect via this website may include:

  • the content of any electronic forms you submit via this website, requesting us to provide services or information, or take actions;
  • information submitted if you participate in an online survey; and
  • any messages or comments you submit to us via this website or to email addresses displayed on this website, which may include personal information such as name, email address and telephone number.

Email addresses provided via this site will only be used to respond to specific user queries and will not be added to any mailing lists, nor disclosed to any other party without users' knowledge and consent, unless required by law.

Visitor logs are used on this site for statistical purposes only. No attempt will be made to identify specific users or their browsing activity. De-identified data from these logs may be used to update and improve the Dental Health Services Victoria's web site.

Security of information

DHSV has technology and security measures aimed to protect personal and health information, whether in paper-based or electronic form, from misuse, loss, unauthorised access or unauthorised disclosure.

However, you should be aware that there are risks in transmitting information to us online. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail.

Information is also stored and disposed of in accordance with our obligations under Victorian law and Government policy.

Our website and cookies

To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Our website also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information

Links to external websites

This Website Privacy Statement does not extend beyond this website.

When following links to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices.

For more information contact privacy.officer@dhsv.org.au.