When you call to make an appointment for general or denture care, you will usually be placed on a waiting list.
The length of the waiting list will be different at each community dental clinic.
When your name reaches the top of the list, you will be offered an appointment.
Waiting lists do not apply for groups listed under priority access.
Can I be on more than one waiting list?
- No, you can only be on the waiting list of one community dental clinic at a time.
- You can transfer to the waiting list of another clinic and there is no penalty for changing clinics.
- Your place on the waiting list you transferred to will show the date that you were placed on the original waiting list.
|
I need dentures. Will I be on the waiting list for general or denture care?
If you have no natural teeth, you will be added to the denture waiting list.
If you have natural teeth, you need to have general dental care first. You will be placed on the general waiting list and once you have completed general care, you will be placed on the denture waiting list. The date listed on the denture waiting list will be the original date when you were placed on the general waiting list.
Priority access
If you fit into one of the below groups, you may not have to go on a waiting list.
The following groups have priority access to care:
- Aboriginal and Torres Strait Islanders
- Children and young people
- Homeless people and people at risk of homelessness
- Pregnant women
- Refugees and Asylum Seekers
- Registered clients of mental health and disability services, supported by a letter of recommendation from their case manager or staff of special developmental schools
If you meet any of the above criteria, please tell the receptionist when you telephone for an appointment that you may be eligible for ‘priority access’.