Patients and public

Who is eligible?

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Child dental benefits schedule information button

Anyone can receive emergency dental care (including non-concession card holders) through The Royal Dental Hospital of Melbourne. You can also access emergency dental care through your local community dental clinic if you are eligible.

To access general dental, denture or specialist dental care through the public dental system, you need to be eligible.

The following people are eligible: 
  • Children and young people:
    • All children aged 0 – 12 years (general and denture care only for non-concession card holders)
    • Young people aged 13 – 17 years who are health care or pensioner concession card holders or dependents of concession card holders
    • All children and young people up to 18 years of age, who are in out-of-home care provided by the Children Youth and Families Division of the Department of Human Services
    • All youth justice clients in custodial care, up to 18 years of age
       
  • Adults aged 18 years and over, who are health care or pensioner concession card holders or dependents of concession card holders  
  • All refugees and asylum seekers
  • All Aboriginal and Torres Strait Islander peoples who are treated at The Royal Dental Hospital of Melbourne

Examples of a Health Care Card and Pensioner Concession Card below.

health care card Pensioner Concession Card

More information

Priority access

If you are eligible for public dental services, you may also have priority access to public dental care.

People who have priority access will be offered the next available appointment for general care and will not be placed on the general care wait list. Where you have denture care needs, you will be offered the next available appointment for denture care or placed on the priority denture list, where applicable.

The following groups have priority access to care:

If you meet any of the above criteria, tell the receptionist when you telephone to make an appointment that you may be eligible for ‘priority access’.

If you have children aged between 2 and 17 years and you don't hold a concession card...

They may still be able to get free dental care through the Child Dental Benefits Schedule. Dental care for 2-17 year olds are eligible if they receive Family Tax Benefit A or other relevant Australian Government payments. Find out more about the Child Dental Benefits Schedule.